Terms Of Service

1. Acceptance of Terms

By accessing or using Attraxion ("the Service," "our app"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.The Service is operated by Attraxion LTD ("us," "we," or "our").

2. Description of Service
Attraxion is a venue management and human resources application that provides tools for:
- Staff scheduling and rota management
- Employee time tracking and clock-in/clock-out functionality
- Booking management for venues
- Payment processing and financial management
- HR administration tools

3. User Accounts and Registration

3.1 Account Creation
- You must provide accurate, current, and complete information during registration
- You are responsible for safeguarding your account credentials
- You must notify us immediately of any unauthorized use of your account
- You must be at least 18 years old to create an account

3.2 Account Types
- **Venue Managers/Administrators**: Full access to manage staff, schedules, and bookings
- **Staff Members**: Limited access to view schedules, clock in/out, and manage personal information
- **Customers**: Access to booking functionality where applicable### 3.3 Account Security
- You are solely responsible for maintaining the confidentiality of your login credentials
- We are not liable for any loss or damage arising from unauthorized access to your account

4. Acceptable Use

4.1 Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems
- Use the Service to harass, abuse, or harm others
- Upload false, misleading, or inaccurate information
- Interfere with or disrupt the Service or servers
- Create fake accounts or impersonate others

5. Data and Privacy

5.1 Data Collection
We collect and process personal data as described in our Privacy Policy, which forms part of these Terms.

5.2 Employee Data
- Venue managers are responsible for ensuring they have appropriate consent and legal basis for processing employee data
- You must comply with all applicable data protection laws (GDPR, CCPA, etc.)
- We act as a data processor for employee information entered by venue managers

5.3 Data Accuracy
You are responsible for ensuring all data entered into the Service is accurate and up-to-date.

6. Payment Terms

6.1 Subscription Fees
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We reserve the right to change our pricing with 30 days' notice

6.2 Payment Processing
- For venues using payment processing features, standard transaction fees apply
- We use third-party payment processors and are not responsible for their actions
- You are responsible for all taxes associated with your use of the Service

6.3 Late Payments
Failure to pay subscription fees may result in suspension or termination of your account.

7. Time Tracking and Payroll

7.1 Accuracy Disclaimer
While we strive for accuracy in time tracking features, you are responsible for:
- Verifying the accuracy of all time records
- Ensuring compliance with labor laws and regulations
- Maintaining additional records as required by law

7.2 No Payroll Services
We do not provide payroll processing services. The Service provides tools for time tracking and schedule management only.## 8. Intellectual Property

8.1 Our Rights
The Service, including all content, features, and functionality, is owned by Attraxion LTD and protected by copyright, trademark, and other intellectual property laws.

8.2 Your Content
You retain ownership of data you input into the Service but grant us a license to use, store, and process this data to provide the Service.

8.3 Feedback
Any feedback, suggestions, or ideas you provide may be used by us without compensation or attribution.

9. Third-Party Services
The Service may integrate with third-party services (payment processors, calendar applications, etc.). Your use of such services is subject to their respective terms and conditions.

10. Service Availability

10.1 Uptime
We strive to maintain high availability but do not guarantee uninterrupted service.

10.2 Maintenance
We may perform scheduled maintenance with reasonable notice when possible.

10.3 No Warranty
The Service is provided "as is" without warranties of any kind.

11. Limitation of Liability

11.1 Damages
We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.


11.2 Maximum Liability
Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

11.3 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.

12. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of applicable laws## 13. Termination

13.1 By You
You may terminate your account at any time by contacting us or using account deletion features.

13.2 By Us
We may terminate or suspend your account for:
- Violation of these Terms
- Non-payment of fees
- Illegal or harmful activities
- At our discretion with reasonable notice

13.3 Effect of Termination
Upon termination:
- Your access to the Service will cease
- You may request data export within 30 days
- We may delete your data after a reasonable retention period

14. Compliance and Legal Requirements### 14.1 Labor Laws
Venue managers are responsible for ensuring compliance with all applicable:
- Labor and employment laws
- Wage and hour regulations
- Tax requirements
- Health and safety regulations

14.2 Data Protection
All users must comply with applicable data protection laws when using the Service.

15. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification. Continued use of the Service constitutes acceptance of modified Terms.

16. Governing Law
These Terms are governed by the laws of United Kingdom without regard to conflict of law principles.

17. Dispute Resolution

17.1 Informal Resolution
We encourage users to contact us first to resolve any disputes informally.

17.2 Arbitration
Any unresolved disputes shall be settled through binding arbitration in accordance with the rules of [ARBITRATION ORGANIZATION].###

17.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class action lawsuits.

8. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Attraxion LTD regarding the Service.

20. Contact Information

For questions about these Terms, please contact us at: Attraxion LTD - info@attraxion.co.uk  


This Terms of Service document is effective as of 01/09/2025 and supersedes all prior versions.